Privacy policy

Vorto is committed to protecting and respecting your privacy. This policy, together with any other documents referred to in it, sets out the basis on which any data we collect from you, or that you provide to us, will be processed by us.  By visiting this website, you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 2018 (DPA 2018) effective from 23 May 2018 (Act), the data controller is a company registered in England and Wales under company number 8664799, with its registered office at 14 Tower Road, Orpington, Kent BR6 0SQ.

Information we collect from you

We will collect and process the following categories of data about you:

Information you give us

This is information about you that you give us by filling in forms on the website, interacting with the website or by corresponding with us by phone, email or otherwise.  It includes information you provide when you make an enquiry about our products and services. The information you give us will include your name, business name, country and email address.

Information we collect about you

This is information that we collect automatically about your visit during your time on the website.  It typically involves technical information and is often collected using small data files called “cookies”.  This information helps us to provide you with a good experience when you browse the website and also to indicate where the website requires improvement.

Social Media platforms

We operate social media platforms. These platforms are, in most cases, operated outside of the EU and do not comply with current Data Privacy Act and subsequent GDPR provision although they may well conform to the U.S Privacy Shield protocol.

It is our process and protocol that any personally identifiable data gathered on these platforms is only in response to users interacting out of their own volition with our marketing pages. The contact is deemed as a legitimate business enquiry. Any personal contact data is removed from the website once the enquiry is processed or the user has requested so.

Analytics

Our website uses Google Analytics to collect information about how visitors use our website. We anonymise this data at the point of collection. This data is set not to expire and will be retained within the analytics of the website.

Uses made of the information

All information about you that we collect or receive, whether of a personal or technical nature, may be used by us in the following ways:

  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us
  • To provide you with information about other goods and services that we offer that are similar or relevant to those that you have already purchased or enquired about, such contact will only be made by email or phone from which you can opt out at any time
  • To notify you about changes to our services
  • To administer the website and for internal operations, including troubleshooting, system and security updates, data analysis, testing, research, statistical and survey purposes
  • To improve the website to ensure that content is presented in the most effective manner for you and for your computer
  • To allow you to participate in interactive features of our service, when you choose to do so
  • As part of our efforts to keep the website safe and secure

 Disclosure of your information

We may share your information with:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
  • Analytics and search engine providers that assist us in the improvement and optimisation of the website
  • Third party support services, such as, but not limited to CRM systems, accounting systems and hosting data centre

We will only disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets
  • If we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our clients will be one of the transferred assets
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements
  • To protect our rights, property or safety, or those of our clients or others

Where we store your personal data

All information that you provide to us is stored on our, or our selected business partners’, secure servers, and we will take reasonable steps to protect your information in accordance with this policy, including (without limitation):

  • Installing a secure firewall
  • Using anti-virus protection software
  • Encrypting data
  • Carrying out regular back-ups

Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to the website and any such transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the following rights under law in respect of your personal information:

  • The right to be informed about the collection and use of your personal information
  • The right of access to your information to verify the legality of our use of it
  • The right to request that inaccurate or incomplete information about you is rectified
  • The right to request the deletion or removal of your information where there is no further reason for us to use it (such as you have withdrawn your consent, or we no longer provide you with products or services)
  • The right to restrict the use of your information
  • The right to obtain and reuse the information that we have about you for your own purposes
  • The right to object to certain uses (such as for marketing purposes)
  • The right not to be subject to a decision that has a legal effect on you that has been based on an automated decision

Should you wish to exercise any of these rights, you may do so at any time by emailing info@vorto.co.

If you feel that your rights have been breached in any way, you should contact the Data Protection Officer at the address given above or lodge an official complaint with the Information Commissioner’s Office via their website (https://ico.org.uk) or by writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire,  SK9 5AF.

The website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page.  Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Data Protection Officer at info@vorto.co