HISTORY

Vorto was established in 2014 by two specialists in Service Management who have successfully delivered some of the of the largest and most complex implementations of ServiceNow, BMC Remedy and HP in the global financial sector while shaping and influencing many others.

Our experience predominantly in the financial services sector with some of the largest investment banks, covers Service Management from a delivery and operational management perspective - with extensive experience in enterprise architecture, project leadership, application design and development, process re-engineering and overall transformation of large scale programmes.

The founders

Andrew Peck has a 32 year career in financial services sector with Lehman Brothers, Barclays Capital and Citigroup at Director levels. He started his career at Lehman Bros in London working through most areas of infrastructure including service desk, server support, datacentre management and the early days of ITSM operational process creation.

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Shuaib Rabbani has worked in IT for over 24 years. After working for BMC Remedy in the US for its largest customers, he led large implementation projects at Boeing, Siemens, Barclays Capital , Citigroup and Credit Suisse.

He has also had a very active role working with the founder of ServiceNow® helping to shape many of the latest UI/UX features of product.

The team

We are joined by a large group of select employees and associates  - specialists in their respective fields. The team skills span:

  • project management
  • application and integration architecture
  • business analysis
  • transformation techniques
  • technical process design
  • training & education
  • support and maintenance

Combined with practical real life experience of Service Management in some of most demanding and challenging projects.