One of my favourite new features announced in the ServiceNow New York release is Dynamic Translations. If your ServiceNow instance has a user base that spans multiple countries you likely have the need to do some form of text translation such as field labels, choice values or emails.
Until now there has been no easy way to translate dynamic user-entered text such as text in description or comments fields without building a custom solution. The New York release changes that.
Everyone is eager to get upgraded and start using the amazing new features (blog post soon on those). So we’ve got 4 steps to help get you New York ready that you can do today and fast-track your upgrade.